Accessibility

All OSL’s buses are low-floor buses, most of which include an accessibility platform that eases boarding and getting off-board. If you need the platform, your escort will lay it down for you. If you do not have an escort, the bus driver will be happy to help you.

If you use an electric wheelchair, please note that the platform can withstand weights up to 300 kg. If the combined weight of the wheelchair and its user exceeds 300 kg, you cannot use the accessibility platform.

If you are mobility impaired, we suggest boarding and getting off the bus through the middle door.

When a transportation contract ends, we include new improvement criteria in all new contracts.

You may give us feedback about accessibility online or by phone through our customer service.

Give feedback online

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